RoyalAce Casino Review

Royal Ace Casino logo with Australia in the background

Oliver Cooper - Main Editor of the site

Oliver Cooper

Review publication date 10.02.2022
Review update time 29.06.2022

Royal Ace Casino

2.7 ostar ostar gstar gstar gstar

Royal Ace Casino is one of the online gambling sites for Australian players. The company is located in Costa Rica has a well-designed, attractive website and interface, plus enough bonuses to satisfy any Aussie. But it is also a site to be wary of, considering Costa Rica does not have a real casino licensing body. We cover more on this later on. It also falls short in terms of the quality and quantity of games. Payments can take longer than expected, so keep that in mind when playing at this casino in Australia. To learn more about this site, keep scrolling and check out our Royal Ace Casino review. Our team have analyzed and tried it out, and we will share our opinion with you now.

Slots Icon

Pokies

Poker Icon

Poker

Blackjack icon

Blackjack

Roulette icon

Roulette

Keno icon

Keno

Mobile Icon

Mobile

Bonus Up To Icon

200% UP TO $4000

Casino offers a really interesting welcome bonus of 200% for beginners up to $4000. A good option to think about playing slots here.

Casino Games

2.0 ostar ostar gstar gstar gstar

Bonuses

3.5 ostar ostar ostar ostar gstar

Payouts speed

2.0 ostar ostar gstar gstar gstar

Software Providers

2.5 ostar ostar ostar gstar gstar

Safety and Security

2.0 ostar ostar gstar gstar gstar

Mobile Version

4.0 ostar ostar ostar ostar gstar

Title Icon

Screenshot gallery of Royal Ace Casino

Main Page of Royal Race Casino

Main Page of Royal Race Casino

Webplay On Royal Acw Casino

Page with Bonus from Royal Ace Casino



Royal Ace Casino Basic Info

Casino Name

Royal Ace

Year of foundation

2009

License

Costa Rica

Owner

Ace Revenue Group

Bonus

  • Welcome Bonus;
  • Game of the Week Bonuses;
  • Flash Sale Bonuses;
  • Jackpot Bonus;
  • Crypto Bonus;
  • Free Spins Bonus.

Categories of casino games

Pokies / Video Slots, Table Games, Video Poker, Specialty Games

Number of games

150+

Software Providers

Real-Time Gaming

Banking Methods

Credit Card, Neteller, BitCoin, BankWire and BankChecks

Payout Rate

96%

Withdrawal Speed

1-3 days

Device compatibility

Desktop, Tablet, Mobile

Currencies Supported

USD

Technical support options

Phone, Email, Live Chat

Currencies

AU$, USD, CAD, EUR


Royal Ace Main page Screenshot

Overview Royal Ace Casino and License

Royal Ace Casino was launched in 2009. At the moment, it is a part of the Ace Revenue Group. While the Ace Revenue Group does run several other casinos, none of them are particularly stellar. It seems that this one follows in their footsteps.

RoyalAce casino does not have a proper license. It is based out of Costa Rica, but the laws in that country don’t require online gambling sites to have a license. That means this gambling platform did not actually pass a license AU$it for some reason and was forced to relocate somewhere with no licensing. Since it does not have a license, players should be wary.

It accepts players from Australia, but our warnings stand.

Royal Ace Casino hasn’t made a huge impact for Aussies, since most people would steer clear of an unlicensed site.

Advantages & Disadvantages

Advantages
Attractive Royal Ace website’s design that is easy to navigate as well
Options to play either online or offline, plus on mobile
Huge Welcome package on offer
Disadvantages
Not extremely trustworthy. Operator and license information is not transparent
Small number of games compared to other sites

Royal Ace Casino Navigation menu

Site Design and Navigation

The website design of Royal Ace casino is relatively simple. At the top, we have the elegant logo plus several buttons for logging in, signing up, Instant Play, downloading software, and promotions. There are no flashy banners or bright lights. The background is a cool indigo color that is easy on the eyes. There are some pictures and graphics in the background, which gives the whole site a relatively professional look.

The Royal Ace website is also easy to navigate. In addition to the top navigation bar, there is a menu opened by a button on the corner. It is located on the left side on desktops and on the right side on mobile devices.

The menu includes the following links:

  • Home – Takes you to the Royal Ace Home Page;
  • Instant Play – This is where all the games are located;
  • Download Casino – Contains a link to download the casino software;
  • Promos – Various bonuses and promotional offers;
  • Banking – Check out what payment methods are available;
  • Contact – Got a problem? Reach out to Customer Service here;
  • Terms and Conditions – The fine print everyone should read.

We consider the website design to be one of Royal Ace’s strong points in this review.


How to Register in Royal Ace Casino

The process for registering at Royal Ace Casino is simple. It only takes a few minutes to create an account and get started. Don’t forget that your age must be 18+ in order to register. We went through the registration process ourselves to see how it works.

  1. Step 1. Visit Royal Ace Casino.
  2. Step 2. Sign Up. Find the “REGISTER” or “SIGN UP” button. This button will be in the side menu on a phone and at the top of the page on desktops and tablets.
  3. Step 3. Input Proper Account Details. Enter all the personal details requested. Make sure the name, email, and address are correct. They will be needed later.
  4. Step 4. Set a secure password that you can remember.
  5. Step 5. Wait for the Confirmation Email/Text. A confirmation message with instructions will be sent to your email or phone. Once you confirm the account has been created.
  6. Step 6. Unlock Bonus with First Deposit. Make your first deposit and claim the welcome package. The welcome bonus is a great way to get started. We will cover more about them later in this review.
  7. Step 7. Verify Royal Ace account for Withdrawal. This step is not necessary right now, but will be when you try to withdraw: The account must be verified as real. To do this, contact customer support and provide proof of residence and identity.

Royal Ace Casino site Registration form


Sign in Form at the Royal Ace Casino site

Royal Ace Casino Login Steps

Once the account has been registered, you must log in each time you want to play. The log-in button is right next to the register button at the top right of the page. To log in:

  1. Step 1. Find and press the “LOGIN’ button. It will be next to the Register button, at the top right corner on Royal Ace Casino;
  2. Step 2. Enter your username;
  3. Step 3. Enter your password, then click “Log In”.

If you cannot remember your password, hit “Forgot Password” and follow the instructions to reset your password and get a new one in RoyalAce. To skip the login step the next time you open the casino, check “Remember Me”. Note that this is not always permanent and may be forgotten if you clear the browser cookies and cache.


Royal Ace Promotions and Bonuses for Newcomers 2022

There are a surprising number of bonuses at Royal Ace Casino. Each one is redeemed by using a code, which is given outright on the website. After logging in, you can click the ‘Redeem Now’ button next to the bonuses, which will take you directly to the code redemption page.

From there, simply enter the corresponding code and the reward for it will be added to your account immediately or on the next deposit.

Here are the bonuses available at Royal Ace Casino for both new and regular players. As you can see, there are a huge number of promotional offers. In our review, we found that this is yet another strong point of this site; one you should definitely take advantage of!

Royal Ace Casino Promocode Input Field

Royal Ace Casino promo icons

Royal Ace Bonuses Bonus Amount Free Spins
Flash Sale 320% Bonus Booster for just AU$39
Game of the Week 250% No Max Bonus 50
New Game Special 285% Bonus 40
Game of the Month 250% Bonus 40
Happy Hour 400% Bonus up to AU$250
Your First Deposit Up to 350% + Up to 5000 Comp Points 50

Daily streaks

The daily streak is another fun thing to keep you playing in RoyalAce online Casino. Every day, if you spend the given minimum, it will count as ‘daily gameplay’. Keep it up for 7 days in a row to get an AU$10 bonus! Then, if you keep going, you can earn AU$15 at the end of 14 days, and AU$21 at the end of a 21-day streak, and so on!

It’s a great way to build a regular habit of playing a small amount every day.

Daily Streaks Bonus and Requirements
Week 1 (7 days) AU$10 Bonus. Play for AU$10 every day for 7 days.
Week 2 (14 days) AU$15 Bonus. Play for AU$20 every day for 7 days.
Week 3 (21 days) AU$20 Bonus. Play for AU$35 every day for 7 days.
Week 4 (28 days) AU$25 Bonus. Play for AU$50 every day for 7 days.
Week 5 (35 days) AU$25 Bonus. Play for AU$50 every day for 7 days.
Week 6 (42 days) AU$25 Bonus. Play for AU$50 every day for 7 days.

Money calendar Royal Ace Casino

Screenshot of the Royal Ace Achievements page

Achievements

The achievements are a great way to keep players engaged. They are basically small tasks such as “Spin 50 times on a particular game” or “Add a certain amount of cash.”

The rewards for these achievements are simply badges and small cash bonuses in Royal Ace online Casino. They aren’t absolutely essential, but it is nice to see such an addition. If you’re bored and don’t know what to play next, you could try completing a few achievements instead!

Achievements Description
Just Getting Started Spin 10 times on any game(s) to get your AU$2 Cash Bonus.
Hands Up! Spin 50 times on Cash Bandits 3 to get your AU$5 Cash Bonus.
Deposit Starter Make deposits worth AU$30 to get a AU$3 Cash Bonus.
Seeker of Treasures Spin 50 times on Plentiful Treasure to get your AU$5 Cash Bonus.
A Rare Commodity Spin 50 times on Diamond Fiesta to get your AU$5 Cash Bonus.

Gaming Variety

All the games at Royal Ace Casino are provided by Real-Time Gaming, a developer of main pokies. However, Real-Time Gaming does have a good number of table games in their portfolio, which are all available here! There are over 150 games here.

The progressive jackpots are particularly noteworthy. The biggest jackpot was at over AU$500,000 at the time of reviewing, while there are a lot of smaller jackpots in the four digits that are won frequently. For instance, at the time of writing the three top winners earned about AU$8,200 on Return of the Rudolph, AU$6,800 on Ghost Ship, and AU$5,000 on Plentiful Treasure!

The Royal Ace Casino games can be sorted in alphabetical, release, popularity, or payout order. They can be filtered by theme as well.

Return of the Rudolph and Ghost Ship slots logo

Game icons from the Royal Ace Casino site

RoyalAce Demo slots are available for those who simply wish to try out the games. They use virtual money and don’t need an account to play. To launch one of them, simply click on a game from the list and then on ‘Practice’.

Name Number of games Most Played Games

Slots/Pokies

100+

  • Plentiful Treasure;
  • Cash Bandits 3;
  • Spring Wilds;
  • Sparky 7;
  • Lucky Catch.

Table

4

  • Blackjack;
  • Tri Card Poker.

Video Poker

14

  • Jacks or Better;
  • Double Jackpot Poker;
  • Sevens Wild.

Specialty

4

  • European Roulette;
  • Keno.

Royal Ace Live Casino

Live casinos emulate the physical gambling experience as much as possible. While it is impossible to go all the way, live dealers come close.

They are particularly popular among Aussie players since there are not a lot of big establishments in many places in the country and it is hard for them to get the genuine experience.

Unfortunately, Real Time Gaming does not have any live dealer games. So, RoyalAceCasino does not have any of those either. It is unfortunate, as Aussies would like to play live dealer games very much.

Sad women with money and Royal Ace logo


Royal Ace Casino Loyalty program level cards

Royal Ace Casino Loyalty Program

Royal Ace Casino has an extensive Loyalty and VIP Program. The details of the program are all given on the “VIP program” page. Like any other such program, it gives higher and higher rewards for showing ‘loyalty’ by spending a lot of money.

VIP Level Comp Points Earned Other Rewards

Level 1 (Jack)

1 comp point per AU$10

  • Exclusive VIP bonuses and promotions;
  • Monthly insurance.

Level 2 (Queen)

1 comp point per AU$7.5

  • Exclusive VIP bonuses and promotions;
  • Monthly insurance.

Level 3 (King)

1 comp point per AU$5

  • Exclusive VIP bonuses and promotions;
  • Monthly insurance;
  • Personalized Gifts.

Level 4 (Ace)

1 comp point per AU$5

  • Exclusive VIP bonuses and promotions;
  • Monthly insurance;
  • Personalized Gifts.

Level 5 (Ace with a crown)

1 comp point per AU$2

  • Exclusive VIP bonuses and promotions;
  • Monthly insurance;
  • Personalized Gifts.

Other than the comp points, all VIP levels at RoyalAce Casino offer exclusive member rewards and promotions, plus monthly insurance and even some specialized gifts.

The comp points themselves can be used to buy extra rewards like cash bonuses and free spins. It is possible to earn comp points through promotions as well, as we described in the promotions section.

Comp Points Balance at the Royal Ace Personal account


Realtime Gaming logo

Software Vendors

So, instead, we cross-examine the developer of the games. At Royal Ace Casino, all the games are from Real Time Gaming. They have been around since 1998, so they have quite a lot of experience. Their games are almost exclusively pokies and tables. You can find pokies of all themes, ranging from Fantasy and Historical to Movies and However, live dealer tables are not available.

Developer Number of Games
Real-Time Gaming 200+

Royal Ace Casino App and Mobile Options

Having a mobile version is now a must. That’s why Royal Ace casino is designed to be accessible to all sorts of online players. Mobile players can make a few spins on their favorite slot by opening the website on their mobile browser and navigating to the InstaPlay page – no app download is needed.

The website works on both Android and iOS phones. It is designed in HTML5, which adapts to different screen sizes. The games will also work on smartphones as desktops.

On a mobile browser, the Royal Ace website will shift to a portrait mode. On the home page, the horizontal lists can be swiped through. Click on the three white bars at the top right corner to bring up the menu.

Satisfied man with smartphone on the background of a screenshot of the mobile version of the Royal Ace site

Royal Ace Casino Windows app download button

There isn’t a Royal Ace Casino mobile app. However, there is one for desktop computers. There are some online pokies that are exclusive to the desktop app. To download and install it:

  1. Step 1. From the home page, click on “Download Casino” at the top left corner.
  2. Step 2. The installer for the program will start downloading.
  3. Step 3. Once the download completes, open the .exe file on your PC. Read the terms of the license agreement, select the folder where you want to install the program and click the Install button. When the installation is complete, the application icon will appear on your desktop.
  4. Step 4. Open the program, enter your account information and start gambling!


RoyalAce Casino Payment Options

Banking and payment options are the linchpins of a gambling site. Royal Ace is no different. Different players have different preferences about how they bank, so the more options are supported the better. This casino features six different methods for deposits or withdrawals.

The main details of each banking method and its limits are given in the tables.

Logo of Payment Systems supported at the Royal Ace Casnio

Banking Method Minimum Amount Maximum Amount Time Taken

VISA

AU$30

AU$1,000

Instant

MasterCard

AU$30

AU$1,000

Instant

Neteller

AU$30

AU$200

Instant

Bitcoin

AU$20

AU$1,000

Up to 2 hours

Litecoin

AU$20

AU$1,000

Up to 2 hours

Withdrawal Method Minimum Withdrawal Maximum Withdrawal Time Taken

Neteller

AU$100

AU$2,500 weekly

10-14 Days

Bitcoin

AU$100

AU$2,500 weekly

10-14 Days

Bank Wire

AU$100

AU$2,500 weekly

10-14 Days

Bank Check

AU$100

AU$2,500 weekly

10-14 Days

Happy women with a tablet and credit card in hands

Royal Ace Casino Site Deposit form

How to Deposit Money

Depositing money at Royal Ace Casino Australia is not difficult. The steps to follow are simple, as given here:

  1. Step 1. First, sign up or log in to the casino;
  2. Step 2. To add cash, click on the “CASHIER” or button, at the top right corner next to your username. From there, click on the ‘DEPOSIT’ tab to the left;
  3. Step 3. Select which payment method to use: VISA, MasterCard, Neteller, Litecoin, or Bitcoin, and then on the next screen how much to add. Keep in mind that there are different welcome packages given out for different methods and that the more cash that is put in, the bigger the cash reward;
  4. Step 4. Confirm the bonus and the payment. Check out.

Wait for the deposit money and extra rewards to appear in the account. Credit Card and e-Wallets should appear immediately. Bitcoin payments may take a little longer, especially if the blockchain is slow at the moment. If the money has not appeared after a while, contact customer support.

How to Withdraw Money

The process to withdraw money is extremely similar to depositing.

  1. Step 1. First, log in to the casino;
  2. Step 2. Next, to withdraw, click on the “CASHIER” button, at the top right corner next to your username. From there, click on the ‘WITHDRAW’ tab to the left;
  3. Step 3. Select the amount to withdraw. Keep in mind that some of this amount may be tied up in terms and conditions and not eligible for withdrawal until the wagering requirement has been fulfilled;
  4. Step 4. Confirm the payment method and details, then check out.

Royal Ace online casino has a longer payout process than most others. It can take up to 10-14 days for the paperwork to be processed and the money to appear in your account. There is also a small fee up to a maximum of AU$40, for making withdrawals. Each week, a player may only withdraw AU$2,500.

 

Royal Ace Casino Cashier and Withdraw Buttons


Pensive man with money in hand on SSl logo background

Security and Fair Play

Unfortunately, Royal Ace does not have a full license. It is based out of Costa Rica, where it is possible to operate an unlicensed casino.

We have tested and verified the reliability of this site. It has the proper security measures and has an SSL certification. We found no unusual activity on the email and payment methods we used, indicating that they are legitimate and keep user data safe.

The extended payout time has caused some complaints, but we found that we eventually got our winnings. Ultimately, due to the lack of reassurance and reliability, we suggest that Aussie players stick to small deposits only. There is no need to invest a huge amount here.


Technical Support

There are three points of contact for players having issues at Royal Ace casino. Phone, Email, and Live Chat. We’ve included the details of each one below. Before contacting them, check the FAQs to see if your question or problem is answered there.

Happy Women from the Royal Ace Casino technical support

Contacts

Phone Icon

Phone
1-866-354-9315 1-888-402-2065 (VIP)

The phone line is only available on weekdays, between 9 am and 9 pm in Eastern Standard Time.

Email Icon

Email
[email protected] [email protected]

If the issue is not pressing or needs more detail, then it may be better to use the email. A lot more detail about the problem and the solution can be given in the email.

Live Chat Icon

Live Chat
Chatbox at the bottom right corner.

There is also a live chat function for those who want to talk to a rep immediately but don’t want to use the phone.


Royal Ace Casino Conclusion

Our Conclusion

Royal Ace online casino has the potential to be a great casino for Australian players. But, right now, Royal Ace casino in Australia is only a middling one. It has some great positives, such as a good website and some great bonuses. But it also has major negatives such as a lack of a proper license and a relatively small number of games.

One unique factor here is the presence of a desktop and mobile app with additional games. The app reduces load times and offers extra games, which is always a good thing.

Ultimately, we recommend playing at this casino only if you care about the promotions or the downloadable app for desktop.



FAQ

Is Royal Ace casino Safe?

From our testing, Royal Ace casino seemed safe to use. However, it has no license, so players should stay careful and avoid giving out sensitive data like credit card information. Use alternate payment methods instead.

What games does Royal Ace casino provide?

Royal Ace Casino provides over 100 different pokies from Real-Time gaming. It also provides a range of table games and specialty games, plus over a dozen video poker.

Can I play for free in that casino?

Yes. Demo versions of all the games are offered in the lobby. You do not even have to make an account. You can simply click the ‘Practice’ button to play a demo version where no real money is exchanged, the only virtual in-game currency that is replenished as long as you’re playing.

How long does it take to withdraw funds?

Withdrawing funds normally takes up to 14 days. This is the time needed for them to check all the paperwork and confirm that you have won before they send the money. If the money has not been sent after this time, it means there may be some issue and you should reach out to customer service.

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