Jackpot City Casino Review

Jackpot City Casino Logo
Oliver Cooper - Main Editor of the site
Oliver Cooper
Review publication date 31.01.2022
Review update time 28.11.2022

Jackpot City Casino


Jackpot City is a classic Australian casino platform with a rich collection of gambling opportunities. The casino has diversified services of quality, being on a high level and is concerned about fairness and grants visitors. Online-casinoau.com team has prepared a completely unique review of this casino for you. The company’s motto — «jackpot for every participant!». Therefore, the website can be characterized by giving many impressions utilizing appearance and promotions available for both beginners and professionals in the gambling universe. As part of this review, we will detail the benefits of this operator for players from Australia.

Slots Icon Pokies
Poker Icon Poker
Blackjack icon Blackjack
Bingo icon Bingo
Keno icon Keno
Baccarat icon Baccarat
Roulette icon Roulette
Mobile Icon Mobile
Livedealer Icon Live
Bonus Up To Icon 400% UP TO $1600

For your first 4 deposits at this casino, you will receive a bonus of up to $1600 AUD. Pretty good offer to start gambling.

Casino Games




Payouts speed


Software Providers


Safety and Security


Mobile Version


Title Icon

Screenshot gallery of Jackpot City Casino

JackpotCity Casino – Basic Info

Casino name


Year of foundation





Digimedia Limited


$1600 can be acquired in four stages of depositing

Categories of casino games

  • Pokies;
  • Blackjack;
  • Roulette;
  • Mobile entertainment;
  • Live.

Number of game options


Software Providers

Microgaming, NetEnt, EvoGaming Live Games.

Banking Methods

Visa, MasterCard, ecoPayz, Entropay, Neteller, QIWI, Skrill, WebMoney

Range of rates

Avg. 95-96%

Withdrawal Speed

From 1 minute (e-wallets) to 7 days (bank transfers)

Withdrawal of funds

From 50 AUD

Device compatibility

Windows, macOS, iOS, Android

Currencies Supported



24/7 JackpotCity Live chat, Email, VIP support

JackpotCity Casino Video Review

JackpotCity Casino Preview Image for Video Review
Jackpot City Casino Introduction on the home page background

About Jackpot City Casino and Licence

Online Casino JackpotCity has been a product of the cooperation of several companies. It appeared in 1998. In those early days, this casino was run by Bayton Ltd. and Baytree Ltd., which in turn were part of the CityViews Group family.

The operator is currently owned by Digimedia Limited and regularly undergoes eCOGRA certification.
With a well-deserved reputation for reliability, this club has become synergetic with free and fair, regulated play for Australian customers. Also, the security is guaranteed due to the fact that JackpotCity online casino has passed the licensing procedure under the control of the Maltese gambling authorities.

Advantages and Disadvantages

an amazing diversity of game set
interesting bonus policy
Jackpot City appreciates the activity and loyalty of visitors with a special feature
a reliable license
eCOGRA signs of approval
a vast number of banking means
customer care service that works constantly
portable versions for all desktops and gadgets
the overall high share of payouts
rare updates
more attention is paid to Pokies and less to the rest of the table games.
the high commission when withdrawing small amounts

Site Design and Navigation

The official Jackpot City online casino website is designed in violet and black color. There is always an option to get back to the main website page by clicking the logo situated in the upper corner. The button that starts the registration process is located not far from the logo. Here are the main components of the gambling portal:

  • Homepage;
  • Casino section;
  • Mobile section;
  • Online Pokies;
  • Roulette;
  • Blackjack;
  • Mobile Casino Games;
  • Bonus Terms;
  • Terms and Conditions;
  • Site Map;
  • Contact Us;
  • Language;
  • Live Chat.
JackpotCity Site Design and Navigation

Besides, on the online club’s main page, users can see funny pictures with cartoon characters. The fresh info about Jackpot City company promotions and offers for customers is shown here. Below is another interactive menu with entertainment categories:

  • All games icon


    This section contains the diversity of slots and other amusements in Jackpot City. Note that both demo and real-money modes concern pokies only.

  • Popular games icon


    As the name implies, here are collected the most popular variations of entertainment that are interesting both for Aussies and users from other countries.

  • Latest games icon


    All the novelties of gambling hubs get into this section.

Bottom menu with important links on the Jackpot CIty Casino website

Further, site visitors to Jackpot City can familiarize themselves with the descriptions of the sections and general information about online gambling hubs. The main page footer contains the following info: payments, details about the conditions of getting into the loyalty rewards system, conditions of use the users must follow, as well as the Jackpot City casino requirements to the visitors and their behaviour on the gambling online place.

The site has been translated into eight languages, which can be changed in the drop-down menu of the «Language» tab. In general, the site has an intrinsic design and a clear arrangement of the main elements.

How to Register in Jackpot City

To access all the features offered by Jackpot City casino, you must register. Only then the club’s clients will be able to use welcome bonuses and start playing for real money. Any gambling portal will not let anyone gamble using real money without passed account submission and, possibly, KYC procedures. As part of this review, we have prepared a detailed guide to help you create a new account.

Jackpot City registration form - the instructions for registration
  1. 1

    Step 1 — open the official website using a familiar browser on a PC or mobile device.

  2. 2

    Step 2 — at the top of the screen, click the «Register» button.

  3. 3

    Step 3 — a new window with data for filling will appear in front of you.

  4. 4

    Step 4 — fill in all the required information of the first block: Country of residence, Username, Strong password, Email, Phone number starting with country code (optional).

  5. 5

    Step 5 — fill in the box called «Personal Information», which contains the following JackpotCity fields: Name, Surname, Birthday, Gender (optional), Preferred language, referred currency.

  6. 6

    Step 6 — fill in the information of the last “Billing Address” block: Address line 1, Address line 2 (optional), Current city, State or region of residence, Postal code (optional).

  7. 7

    Step 7 — check the box next to the consent to receive the news and that you have reached the age of majority.

  8. 8

    Step 8 — click the «Register» button to complete the procedure.

After that, a letter with further instructions will be sent to your mail. Jackpot City reserves the right to require account verification. This usually happens at the first request for a withdrawal of funds — the player must provide scans of identity documents and confirm the residence address.

JackpotCity casino login form

JackpotCity Login process

To place wagers, win large sums, or test slots in demo versions, you need to log in. After verification, you can go to your personal account and start playing. To do this, follow these steps:

  1. Open the official website using a familiar browser on a PC or App on a mobile device.
  2. At the top of the screen, click the eponymous button.
  3. In the window that appears, enter the correct information: email, password.
  4. Click the corresponding button.

After completing the Jackpot City casino login, you will find yourself on the operator’s main page. You can now fund your account, view your personal statistics, withdraw your winnings and personalize your account. Clients are forbidden to pass on the data not required for entry to third persons unless they bear full responsibility for the actions that may occur. If during the safety check, it turns out that the user has violated this rule, his or her account will be blocked while the winnings will be cancelled.

Jackpot City Promotions and Bonuses for Newcomers and Regular Players

We also analyzed the gifts offered by this provider. JackpotCity has prepared generous bonuses for registered users: 400% welcome bonus for new users up to A$1600.

The welcome offer that implies four stages of depositing and getting increasing rewards is designed for people who’ve just passed registration. To activate the gift, the user must:

  1. Execute Jackpot City online casino login.
  2. Choose the promotion you would like to get.
  3. Replenish your gaming account with real money.
  4. You will see further instructions concerning bonus activation and utility. Follow them.

To find more information concerning bonus offers, their terms and conditions, as well as the key information concerning wagering, please, proceed to the corresponding page. In case of any questions, for the citizens of Australia, it is advisable to contact the support department.

JackpotCity online casino Current Promotions

A variety of casino games on the site Jackpot City casino

Gaming Variety

The operator’s main site offers hundreds of different virtual entertainment options. Each gambler can find a suitable game for themself based on personal preferences. The current Jackpot City casino review provides you with exact and detailed information concerning game variety to ease your further navigation and possible searches.

Type Name Number Most Played




  • Bonanza
  • Pharoah
  • Electro
  • Samba
  • Balistic
  • SuperBingo




  • Monkey
  • Classic

Card Game



  • Super
  • Speed
  • Squeeze
  • Control
  • Dragon Tiger

Card Game



  • MultiPlayer
  • Hi/Lo 13
  • Gold
  • Multihand
  • Spanish 21
  • Premier high
  • Big 5
  • European

Card Game



  • Texas Hold’em
  • Three Card
  • JackpotCity Caribbean
  • 3 Card
  • Series
  • High Speed
  • Jacks or better
  • Bonus Deluxe
  • Deuces Wild

Dice Game



  • American
  • Diamond
  • Multi-wheel
  • Premier
  • Wheel of Riches
  • Lightning
  • Spingo

Casino Game



  • Mega Moolah
  • Break da Bank
  • Terminator 2
  • Alaskan Fishing
  • Tomb Raider
  • Volta
  • Carnaval
  • Cash of kingdoms

Casino Game

Video Poker


  • Aces
  • Jacks
  • Double Joker
  • All American
  • Louisiana
  • Hold’em High

Live Casino

In addition to classic entertainment, Jackpot City casino online in Australia offers for customers a special Live section. The online club has repeatedly received awards from Evolution Gaming that acknowledged top-notch attention to detail. Clients use in-built software elements that allow them to conduct communication or interact with the presenter – via audio or chat messages. Each dealer is a true professional in their field and will do their best to create a pleasant and realistic atmosphere at the table. Below you will find information about the currently available Live entertainment at Jackpot City casino.

Live Casino section one the JackpotCity casino site
Category Game variations Providers Bets limits Number


Party Classic


from 25$ to 300$



  • Classic
  • Speed
  • Double Ball Mini French


from 10$ to 500$



  • Squeeze
  • Punto
  • Banco


from 1$ to 500$




from 0,1$ to 1000$



  • Caribbean
  • Stud
  • Texas
  • Hold’em
  • Three Card


from 1$ to 1000$


To implement one of the reasons for the current Jackpot City review, we put every single point listed above on the test and concluded that this is a really high-quality service. This section is optimized for use on portable gadgets with the Android or IOS operating system.

VIP Membership at JackpotCity casino

VIP Membership and Loyalty Program at JackpotCity online Casino

Guests who have passed the signing process automatically get involved in the system of loyalty rewards. Jackpot City gives them an opportunity to convert their bets placed within the service into the in-service currency suitable for perk purchasing. The real cash can be acquired in such a method as well. Otherwise, the inner casino currency might be used for amusements. Points are awarded as follows:

  • Jackpot City online pokies category — one point per dollar spent;
  • Any board games — one point for every five dollars;
  • Slot machines that imply respin — one point for $ 10;
  • Card entertainment — 1 point for $ 20;

To make an exchange for money at the rate of 1000: 1, you must collect at least 5000 points. The unclaimed accumulated amount expires after two months. Also, in JackpotCity, there are six stages of the loyalty system, each of which gives its own privileges.

Name Points Monthly bonus


up to 2500



from 2500 to 11 500



from 11,500 to 50 000



from 50,000 to 125 000



from 125,000 and higher



by special invitation only


Each time the visitor is promoted, increases the share of the loyalty points acquired from the same actions. Jackpot City VIPs also have access to daily promotions with additional rewards when they select amusements from those posted on the «Loyalty Deals» tab.

Software Vendors

Microgaming takes the leading position when it comes to the quantity of provided casino entertaining activities. However, the gambling portal uses production belonging to alternative software vending companies. In your search, you can rely both on people’s experience and the popularity of a particular vendor. Below, you can observe the average quantity of the JackpotCity games, see their proportions as well how extensive this library is.

Software Vendors at JackpotCity casino
Developer Game Quantity



Evolution Gaming


Net Entertainment


JackpotCity App & Mobile Options

JackpotCity App & Mobile Options

The casino network entity comes as the cross-platform optimized product, so it will run on all devices. Despite the optimization, casino Jackpot City provides its visitors with a suitable option of getting the application. The following operating environments can run the client:

  • Android;
  • IOS;
  • Windows.

The main distinguishing feature of the client compared to its desktop analog is the opportunity to enter specific functions independently of anything that goes on the main version of the gambling service. Also, in the Jackpot City application, you will find exclusive promotions that encourage mobile gambling, as well as options to personalize the account. You will find all uploading ways to the software acquisition in the main menu.

Banking Methods

Each transaction within the Jackpot City platform is a secured and swift operation. As a rule, the operation time takes from several minutes to several days (rarely). The limitations for withdrawal are absent, while the depositing conditions are loyal to regular users.

Deposit Jackpot City completely remotely through payment services
Payment method Deposit Time Commission Withdrawal Time Commission

Bioleto Bancario

from a few minutes to 48 hours

from $10; Commission 0%

from a few minutes to 48 hours

from $10; Commission 0%


from a few minutes to 48 hours


from $10; Commission 0%

from a few minutes to 48 hours

from $10; Commission 0%


from several seconds to several hours

from $10; Commission 0%

from several seconds to several hours

from $10; Commission 0%

Wire Transfer

from a few minutes to 48 hours

from $10; Commission 0%

from a few minutes to 48 hours

from $10; Commission 0%

Bancaria Local


from $10; Commission 0%


from $10; Commission 0%


from a few minutes to 48 hours

from $10; Commission 0%

from a few minutes to 12 hours

from $10; Commission 0%


from several seconds to several hours

from $10; Commission 0%

from several seconds to several hours

from $10; Commission 0%


from several seconds to several hours

from $10; Commission 0%

from several seconds to several hours

from $10; Commission 0%



from $10; Commission 0%


from $10; Commission 0%



from $10; Commission 0%


from $10; Commission 0%

Verifying your identity at Jackpot City

To add funds to your account, it must be authorized. Winning withdrawal requires passing the KYC procedure (getting your name, age, physical address, and banking data proved) via the support team. All financial manipulations within the Jackpot City online gambling service are conducted within the app or through the page with visitor’s personal data in the corresponding sector dedicated to the fund operations.

Security and Fair Play

As stated earlier, Jackpot City has acquired a Maltese license as well as the acknowledgment from the independent casino fairness test company eCOGRA. This multi-stage level of verification ensures safe play for the operator’s customers. Thus, you can immerse yourself in the atmosphere of excitement without worrying about the actions of scammers or other external factors. The 128-bit SSL protocol makes all the private data secure. Commercial, financial operations in Jackpot City are performed by Datacash Ltd, which ensures the safety of electronic transactions.

JackpotCity casino Security and Fair Play

Technical Support at JackpotCity casino

Technical Support

Jackpot City customer assistance dept is reachable independently of time. As a rule, the operators respond swiftly, without making a client wait. Communication takes place in English, but there is a built-in service that automatically translates operator messages into the user’s language in correlation with the regional profile settings.

Before contacting, do not forget to look at the FAQ section to check if your problem has been discussed before. Do not get worried if you need to wait for some minutes. Probably, it is the indicator of business of all Jackpot City customer care agents. They see you are in the queue and make everything get to you quickly. Some issues of yours can take more time than you expect. Just show the maximal patience you can to get everything OK.

A number of means to reach a Jackpot City employee exists:


Email Icon Email

[email protected]

Live Chat Icon Live chat

via app or website

Phone Icon Telephone



Jackpot City is a time-tested virtual club with over 600 gambling options. The operator is characterized as a reliable platform with quality services. Visitors can take part in classic slots or card tournaments via the web or app. Another indisputable advantage of Jackpot City is the availability of support for multiple payment systems without additional fees for swift operations. To sum up, the gambling portal can be a suitable place for both amateur and professional gambling enthusiasts. However, the humble opinion about the bonus policy leaving much to be desired in its current state exists.

Our Conclusion about JackpotCity casino in Australia

Popular Questions

How long does it take to withdraw funds?

The exact answer correlates with the means to redeem cash. For example, PayPal lets you conduct all the money transactions within a few seconds. On the opposite side, there is Wire Transfer, which can make you wait to be completed for several days.

Can I play for free with these guys?

At least a couple of possibilities to do so exist. In one case, the demo mode is advisory to get acquainted with the functionality of the game. The second way implies using bonus funds as bets. In both cases, your personal page at the portal must be entered.

When is the next accumulation period jackpot city?

This information is updated directly on the Jackpot City site and depends on several factors. You can address this inquiry to the support service for more detailed information.

How to delete the jackpot city account?

The possibility to modify or delete personal data yourself does not exist at all. To make it possible, you should write to the Jackpot City staff and ask them to delete your account. A new identity check will be required to complete the procedure.

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