Roo Casino Review

Roo Casino Logo
Oliver Cooper - Main Editor of the site
Oliver Cooper
Review publication date 23.09.2022
Review update time 28.11.2022

Roo Casino

3.3

Welcome to our Roo Casino review, where we provide an all-encompassing overview of this gambling site exclusively for Aussie players. Read about the Roo Casino bonuses, online payment alternatives, software vendors and the variety of games. Don’t forget to spin the Wheel of Luck and get your hands on a Roo Casino no deposit bonus. Stay tuned with Online-Casino AU for the full info!

Pokies Icon Pokies
Live Ico Live
Roulette Ico Roulette
Blackjack icon Blackjack
Baccarat icon Baccarat
Mobile Icon Mobile
Bonus Up To Icon 200% UP TO $5,000

An impressive welcome bonus for Australian players from Roo Casino with wagering terms available!

Casino Games

4.0

Bonuses

3.5

Banking and payouts speed

2.0

Software Providers

3.0

Safe and Security

2.0

Mobile Version

5.0

Title Icon

Screenshot gallery of Roo Casino


Roo Casino Basic Info

Casino Name

Roo Casino

Year of foundation

2018

License

Not licensed

Owner

Digi Markets LTD

Promotions

  • Welcome bonus,
  • free spins,
  • loyalty rewards,
  • wheel of luck

Categories of casino games

  • Hot games,
  • New games,
  • Scratchies,
  • Table games,
  • Video slots,
  • Live casino games

Number of games

600+

Software Providers

iSoftbet, IG Tech, Wazdan, Gamevy, Betsoft, Reevo, PG Soft, CT Gaming, Tom Horn, Apollo, and Mr Slotty

Banking Methods

Visa, Mastercard, Neosurf, UPayCard, Skrill, Neteller, EcoPayz

Payout Rate

95-96%

Withdrawal Speed

Up to 3 work days for Visa; instant with UPayCard; up to 5 work days with Bank transfer

Device compatibility

  • Desktops,
  • Mobiles,
  • Tablets

Currencies Supported

AUD, USD, EUR, CAD, NZD, SEK, NOK

Technical support options

Email


About Roo Casino and License

Roo Casino was established in 2017 by a company called Digi Markets LTD, which is the current owner as well. The online site operates without a valid license provided by a gambling regulatory authority, because of which some players consider it unsafe to play at.

Nevertheless, the site states that all transactions and personal information of account holders is encrypted with 128-bit Secure Socket Layer (SSL) technology. Players from Australia can find further information regarding the privacy of their data in the ‘Privacy Policy’ section located at the bottom of the page.

Roo online casino is devoted to protecting minors when it comes to online gambling and also advocates responsible gambling. All the information regarding preventing addictive behaviour and stopping minors from accessing the page can be found in the ‘Responsible Gaming’ section on the official website.

Introduction to Roo Casino - license information

Advantages and Disadvantages

Advantages
600+ games, most of which are pokies
Attractive VIP Club
Nice welcome bonus
Disadvantages
Not licensed
Underdeveloped live-casino section
No Live-chat

Site Design and Navigation

The site of Roo Casino AU is simple and very easy to navigate. The design centers around the Australian spirit animal – the kangaroo and its leafy habitat. Understandably, the green colour and similar shades prevail on the online site.

Immediately upon a visit, gamblers can see a vertical menu panel on the right, introducing the main features of the casino. The panel starts with the casino’s logo and continues with two buttons – the yellow ‘Login’ and the white ‘Join’. Right below them, the rest of the menu buttons are placed on a black background:

  • Casino,
  • Macau,
  • Live Casino,
  • Wheel of Luck,
  • VIP Club.
Roo Casino site navigation with menu elements
Details on the Roo Casino website - where to find

Then, the Promotions, Loyalty Rewards and More Info button are placed on a gray background, with the option of accessing a drop down menu when clicking on More Info. If clicked, there will appear several more white buttons:

  • Roo Casino Help Page
  • Contact Us
  • Responsible Gaming
  • Terms and Conditions

The central part of the page is introduced by the promo banner which gives info on the signup offer, along with a direct green ‘Join Now’ button. Right below the banner, several game categories are displayed, and these include:

  • Hot Games
  • New Games
  • Scratchies
  • Table Games
  • Video pokies

At the end of this horizontal presentation, you can select an option to display ‘All Games’ and also use a search bar to look for specific online games or filter them via Providers, Paylines, Bet Values or Special Features.

Categories of gambling at Roo Casino
The bottom of the Roo Casino website with important links and information

What follows are some selected games in each category, with the option to expand the list if you click on ‘Show more’.

The bottom of the page consists of clickable internal links which take players to

  • About Us
  • Terms and Conditions
  • Customer Support
  • Responsible Gaming
  • Privacy Policy

On the right of the links, there is a short description on the advantages of playing at Roo Casino and a badge confirming that the site is SSL secured and allowed only for players above 18.


How to Register in Roo Casino

Roo Casino Australia requires all its visitors to register an account in order to claim bonuses, play pokies or other games, and climb the VIP tiers. When conducting this Roo Casino review, we registered an account which was completed shortly, in a few steps. Down below, we’ll present all the steps of the registration procedure:

Registration on the project Roo Casino - detailed instructions
  1. 1

    Step 1 – Visit the online official website of Roo Casino.

  2. 2

    Step 2 – Click the white ‘Join’ button located on the vertical panel on the left.

  3. 3

    Step 3 – In the pop-up window, enter your email, password, first name, last name, date of birth, country, city, address, currency and phone number.

  4. 4

    Step 4 – Tick the box to confirm that you are above 18 and have read the T&Cs.

  5. 5

    Step 5 – Click on the yellow ‘Create Account’ button.

  6. 6

    Step 6 – Insert the verification code that was sent to your number and wait a couple of seconds for your account to be verified.


Roo Casino Login

Every player has to be logged in to their online account in order to obtain Roo Casino bonuses. In case you have logged off after registration, we will review the whole process for you again.

Check out the Roo Casino login Australia process and go through the required steps in order to play your favourite pokies.

  1. Go to the official casino website.
  2. In the upper left corner, click on the orange ‘Login’ button.
  3. At this step, enter the email and password in the pop-up window.
  4. Click the orange ‘Login’ button.
Authorization on Roo Casino website - step by step instructions
Restore access to your personal account at Roo Casino

If you can’t access your online account because you have forgotten your password, you can initiate the change right from this window. Just click on the ‘Forgot your password?’ white letters and you will be redirected to a proper window.

Also, those who have clicked ‘Login’ instead of ‘Join’ can join the platform from this pop-up, by clicking on ‘Join here’ written in white letters in the black box below.


Current Promotions and Bonuses for Newcomers and Regular Players

The online bonus promotions at Roo Casino are all placed under the ‘Promotions’ section which can be accessed via the vertical banner on the homepage.
The casino provides several offers that reward players with free spins, deposit matches, but also a no deposit bonus for the ones who participate in the Wheel of Luck.

To make our online Roo Casino review as informative as possible, we have gathered all the relatable info for the active bonuses on the site.

Bonus offers on the project Roo Casino - a list of promotions and their description
Bonus Description

Your Roo Welcome Bonus

  • 200% deposit bonus up to AU$5,000
  • Minimum dep. required – AU$20
  • Wagering requirements – 20x

Early Bird Happy Hour Bonus

  • 30% deposit bonus up to AU$100 (the minimum dep. for this is AU$50)
  • 50 free spins for a min. dep. Of AU$30
  • Wagering requirements: 20x bonus + 20x spins
  • Promo valid only for an hour every day from 9:00 AM to 10:00 AM

Twice the Nice Bonus

  • 10 free spins + 10% deposit bonus
  • Minimum dep. required is AU$50
  • Wagering requirements: 20x bonus + 20x spins

Keepin’it Reels Bonus

  • 35 free spins for a minimum dep. of AU$30
  • Wagering requirements: 20x

The Matchmaker Bonus

  • 25% deposit bonus up to AU$100
  • Minimum dep. required AU$30
  • Wagering requirements: 20x

Gaming Variety

Roo Casino introduces approximately 600 games, distributed in several categories. Players can choose from table games, live dealer games and scratch cards, but the most numerous ones are definitely the pokies.

We decided to test precisely this category since players from Australia most frequently choose to play pokies for real money.

When clicking on the ‘Video slots’ category, you can list through more than 500 pokies from different software providers. Moreover, they can be separated into subcategories further on, by choosing to display games by a specific provider, depending on the number of paylines, bet value and special features also.

To provide further insight, this is what we did:

Gambling at Roo Casino - list of categories and number of games
  1. 1

    We visited the site and selected the Video Pokies category.

  2. 2

    We chose to test the game ‘Dwarfs Fortune’ by Wazdan.

  3. 3

    We opened the pokie by clicking on ‘Play now’.

  4. 4

    We have tried its features, its speed of loading and visual aspects and can confirm that it functioned properly.


Alongside pokies, there are several other categories that offer diverse game selection for players. Take a look at the table below to find out all the game-related information and details. 

Name Number of games Most Played Games

Hot Games

17

  • Cheeky Fruits,
  • Wolf treasure,
  • Sun of Fortune,
  • Power of Gods – Hades

New Games

45

  • Legends of Perseus,
  • Banana Split,
  • Take the Kingdom,
  • Candy Bonanza

Scratchies

11

  • Christmas Deal,
  • 7UP!,
  • Fruit Punch Up,
  • Nerves of Steal

Table Games

26

  • American Roulette,
  • Blackjack,
  • Casino Roulette,
  • Double Poker

Video Slots

500+

  • Viking Voyage,
  • Sugar Fruit Frenzy,
  • Gold Tiger Ascent,
  • Sizzling Moon
  • Larry the Leprechaun

Live Casino

3

  • Baccarat,
  • Blackjack,
  • Roulette.

When exploring the lobby, we discovered that the possibility of free play via demo mode isn’t currently available on Roo’s website. 


Live Casino

Roo Casino has incorporated a live casino section for all players who enjoy the thrill of the real-life casino. Even though it’s there, the section is underdeveloped, to say the least. There are only three online games that players can indulge in:

  1. Baccarat
  2. Blackjack
  3. Roulette

However, the remaining details are satisfactory, as we entered one of the online rooms and checked out the whole atmosphere ourselves. This is what we discovered:

  • The live dealers are helpful and reliable.
  • The game is transparent and follows suitable rules.
  • Players can communicate with the dealers and other participants in case any issues or concerns arise.
Live Casino at Roo Casino - roulette, blackjack and other games

Loyalty program at Roo Casino for players from Australia

VIP Membership or Loyalty Program

Roo Casino for Aussies has a well-structured, rewarding VIP Club. Right upon signup, players can start earning loyalty points which can be later converted via the special VIP page.

Anyone who becomes an online member of the club will enjoy daily gifts and a chance to spin the VIP Wheel of Luck. Thus, VIP members can expect no deposit gifts, custom-made bonuses, a devoted account agent, special tournaments and more.

Consult our table below for additional info on the levels as well as the benefits that come with each.

VIP Level Benefits

Bronze

  • Wagering requirements for any no deposit promo is 40x
  • Access to a special VIP Club page
  • Exclusive VIP bonuses
  • Invitation to VIP-only events
  • Devoted account Manager

Silver

  • Wagering requirements for any no deposit promo is 30x
  • Access to a unique VIP Club page
  • Elite VIP bonuses
  • Invitation to VIP-only events
  • Devoted account Manager
  • Entry to VIP Monthly Raffle

Gold

  • Wagering requirements for any no deposit promo is 20x
  • Access to a special VIP Club page
  • Exclusive VIP bonuses, including cashbacks
  • Invitation to VIP-only events
  • Devoted account Manager
  • Entry to VIP Monthly Raffle
  • Shorter time to process withdrawals

Software Providers

RooCasino cooperates with several software providers – 11, to be precise.

These casino software vendors equip the site’s game depository with diverse games, but most of them provide pokies for players from Australia. Several names are found on the list, with the biggest one probably being Wazdan – with 150 games, both table and pokies, out of 600+ in the lobby.

Even though some big industry names aren’t included on the list of providers at Roo Casino, the game selection currently on offer is well-equipped.

Check out the list of software providers and the exact number of games they provide for this casino’s platform.

The makers of casino games at Roo Casino
Developer Number of Games

iSoftbet

1

IG Tech

46

Wazdan

150

Gamevy

53

Betsoft

80

Reevo

71

PG Soft

24

CT Gaming

75

Tom Horn

55

Apollo

25

MR Slotty

40


Roo Casino App & Mobile Software

Roo mobile casino can be accessed via any modern-day browser on your mobile phone. Playing pokies, claiming bonuses and dealing with deposits and withdrawals can all be done via mobile, but registration is a must.

We tried visiting the website using our mobile phones and this is what we discovered.

  • The mobile site can be used by Android and iOS users via their respective browsers – Mozilla, Google Chrome, Opera and Microsoft Edge for Android, and Safari for Apple devices.
  • The site is mobile-adapted and uses HTML5 standards.
  • Pokies are available for real-money mode only, after signing up or logging in via mobile.
Playing at Roo Casino via mobile devices
Signing in to Roo Casino on your mobile device

We have also tested the login procedure via mobile and this is how it goes:

  1. Type in RooCasino’s URL in your selected mobile browser
  2. Click on the orange ‘Login’ button which is on the bottom of the screen, to the left
  3. Enter your email and password
  4. Click the orange ‘Login’ button again

Money operations at Roo Casino - withdrawal and deposit on the project

Banking Methods

In order to play pokies for real money and claim existing promotions, Roo Casino requests a minimum deposit of AU$20 from every player. Players from Australia can insert funds into their accounts via several methods, including credit/debit cards and e-wallets.

The available payment options at this casino are visible once a player signs up and accesses the Cashier. We have explored the availability of all deposit and withdrawal methods, as well as some caps attached to them.

Dep. Method Processing Time Limits

Visa

Instant

Minimum dep. – AU$20

Mastercard

Instant

Minimum dep. – AU$20

Neosurf

Instant

Minimum dep. – AU$20

UPayCard

Instant

Minimum dep. – AU$20

Skrill

Instant

Minimum dep. – AU$20

Neteller

Instant

Minimum dep. – AU$20

EcoPayz

Instant

Minimum dep. – AU$20

Withdrawal Method Processing Time Limits

Visa

Up to 3 workdays after a verified request

Min. – AU$200
Max. – AU$5,000 daily;
AU$10,000 monthly

UPayCard

Instant, after a verified request

Min. – AU$200
Max. – AU$5,000 daily;
AU$10,000 monthly

Bank transfer

Up to 5 workdays after a verified request

Min. – AU$200
Max. – AU$5,000 daily;
AU$10,000 monthly

Deposit to Roo Casino - step-by-step instructions

How to Deposit Money

Every player needs to login to their accounts and visit the Cashier in order to insert money. After depositing, the only thing left is heading to the promo section to claim bonuses and selecting out of the many pokies on offer.

The procedure is pretty easy-to-follow and can be done almost in an instant. We have chosen to deposit money via an e-wallet – Skrill. After filling in the required details, the money was immediately active on our balance. Follow these steps to complete the process on your own:

  1. 1

    Step 1 – Go to the casino’s site.

  2. 2

    Step 2 – Access the Cashier button from the top of the page.

  3. 3

    Step 3 – Click on ‘Deposit’.

  4. 4

    Step 4 – Select one of the presented payment options.

  5. 5

    Step 5 – Insert the details from your payment account and indicate the amount you wish to insert.

  6. 6

    Step 6 – Click on ‘Deposit’.

How to Withdraw Money

Withdrawing money at Roo online casino can be done after fulfilling some pre-set conditions, such as wagering requirements that come with playing games and claiming bonus offers.

We have tried withdrawing an amount via UPayCard. After waiting for a couple of hours on the behalf of the casino to verify the payout request, the money was available on our UPayCard account in just a few minutes.

These are the steps you should go through in order to successfully make an online withdrawal:

Withdrawing money from your Roo Casino account - how to get money
  1. 1

    Step 1 – Visit the official website;

  2. 2

    Step 2 – Once logged in, click on the ‘Cashier’ placed on the top of the page;

  3. 3

    Step 3 – Select the ‘Withdraw’ option on the following window;

  4. 4

    Step 4 – Choose a convenient method for payout;

  5. 5

    Step 5 – Indicate the amount you wish to withdraw;

  6. 6

    Step 6 – Click on ‘Withdraw’ and wait for verification.


Security and Fair Play

Roo Casino is an online gambling platform that functions without an official valid license. Despite this, the site assures players that all data and transactions are processed via SSL encryption.

We believe that Roo Casino deserves a try, because of the software providers present and the payment options, both of which are widely known.

Reliability of the project Roo Casino - license and guarantee of player protection

Roo Casino technical support - how to contact support agents

Technical Support

The online customer support at Roo Casino can be contacted via email only, at the moment. When browsing the site, we came across some traces of a live-chat, which was probably available in the past but it’s no longer active to use.

We have made contact with a customer agent at Roo, and although we waited a couple of hours for them to respond, they answered politely and accurately.

Players can ask anything related to slots, other games or online payments via email and expect a rapid answer.

Contacts

Email Icon Email

[email protected]


Conclusion

Roo Casino is a convenient gambling stop for all Aussie players who are eager to discover a fresh selection of slots – more than 500 of them that can be filtered further on.

The list of bonuses isn’t the most impressive one, and the payment methods are rather limited, especially when it comes to withdrawal.

Moreover, customer service isn’t available 24/7 and since the casino isn’t licensed, there’s no gambling regulatory body to address further complaints to.

We believe that Roo Casino is worth stopping by, but it will surely not be the ultimate place you are looking for.

The final review of Roo Casino - an opinion on the casino


Frequent Questions

Is Roo Casino Safe?

Not really. The site doesn’t operate under a valid license, which many veteran Aussie gamblers consider a huge downside because they don’t trust it to share their data and money. However, the casino claims that it uses SSL encryption to protect all the information they receive from users.

What casino games does the Roo platform provide?

There are precisely 6 games categories displayed on the lobby at Roo Casino, and these are Hot games, New games, Scratchies, Table games, Video slots, as well as the three games available under the Live-casino section.

Can I play for free in that online casino?

Right now, no. The site requests all Aussie players to register an online account and insert some funds in order to play games and claim bonuses. Playing online games for free or via a demo version is a feature that still isn’t implemented on the website.

How long does it take to withdraw funds?

It is based on the method you use to withdraw. If you choose to withdraw via Visa, it can take up to 3 days after your request has been verified. UPayCard delivers your money instantly after approval and bank transfer can take up to 5 workdays.


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