Roo Casino Review

About Roo Casino and License

Roo Casino was established in 2017 by a company called Digi Markets LTD, which is the current owner as well. The online site operates without a valid license provided by a gambling regulatory authority, because of which some players consider it unsafe to play at.

Nevertheless, the site states that all transactions and personal information of account holders is encrypted with 128-bit Secure Socket Layer (SSL) technology. Players from Australia can find further information regarding the privacy of their data in the ‘Privacy Policy’ section located at the bottom of the page.

Roo online casino is devoted to protecting minors when it comes to online gambling and also advocates responsible gambling. All the information regarding preventing addictive behaviour and stopping minors from accessing the page can be found in the ‘Responsible Gaming’ section on the official website.

Site Design and Navigation

The site of Roo Casino AU is simple and very easy to navigate. The design centers around the Australian spirit animal – the kangaroo and its leafy habitat. Understandably, the green colour and similar shades prevail on the online site.

Immediately upon a visit, gamblers can see a vertical menu panel on the right, introducing the main features of the casino. The panel starts with the casino’s logo and continues with two buttons – the yellow ‘Login’ and the white ‘Join’. Right below them, the rest of the menu buttons are placed on a black background:

• Casino,
• Macau,
• Live Casino,
• Wheel of Luck,
• VIP Club.

Then, the Promotions, Loyalty Rewards and More Info button are placed on a gray background, with the option of accessing a drop down menu when clicking on More Info. If clicked, there will appear several more white buttons:

• Roo Casino Help Page
• Contact Us
• Responsible Gaming
• Terms and Conditions

The central part of the page is introduced by the promo banner which gives info on the signup offer, along with a direct green ‘Join Now’ button. Right below the banner, several game categories are displayed, and these include:

• Hot Games
• New Games
• Scratchies
• Table Games
• Video pokies

At the end of this horizontal presentation, you can select an option to display ‘All Games’ and also use a search bar to look for specific online games or filter them via Providers, Paylines, Bet Values or Special Features.

What follows are some selected games in each category, with the option to expand the list if you click on ‘Show more’.

The bottom of the page consists of clickable internal links which take players to

• About Us
• Terms and Conditions
• Customer Support
• Responsible Gaming
• Privacy Policy

On the right of the links, there is a short description on the advantages of playing at Roo Casino and a badge confirming that the site is SSL secured and allowed only for players above 18.

How to Register in Roo Casino

Roo Casino Australia requires all its visitors to register an account in order to claim bonuses, play pokies or other games, and climb the VIP tiers. When conducting this Roo Casino review, we registered an account which was completed shortly, in a few steps. Down below, we’ll present all the steps of the registration procedure:

Roo Casino Login

Every player has to be logged in to their online account in order to obtain Roo Casino bonuses. In case you have logged off after registration, we will review the whole process for you again.

Check out the Roo Casino login Australia process and go through the required steps in order to play your favourite pokies.

If you can’t access your online account because you have forgotten your password, you can initiate the change right from this window. Just click on the ‘Forgot your password?’ white letters and you will be redirected to a proper window.

Also, those who have clicked ‘Login’ instead of ‘Join’ can join the platform from this pop-up, by clicking on ‘Join here’ written in white letters in the black box below.

Current Promotions and Bonuses for Newcomers and Regular Players

The online bonus promotions at Roo Casino are all placed under the ‘Promotions’ section which can be accessed via the vertical banner on the homepage.
The casino provides several offers that reward players with free spins, deposit matches, but also a no deposit bonus for the ones who participate in the Wheel of Luck.

To make our online Roo Casino review as informative as possible, we have gathered all the relatable info for the active bonuses on the site.

Gaming Variety

Roo Casino introduces approximately 600 games, distributed in several categories. Players can choose from table games, live dealer games and scratch cards, but the most numerous ones are definitely the pokies.

We decided to test precisely this category since players from Australia most frequently choose to play pokies for real money.

When clicking on the ‘Video slots’ category, you can list through more than 500 pokies from different software providers. Moreover, they can be separated into subcategories further on, by choosing to display games by a specific provider, depending on the number of paylines, bet value and special features also.

To provide further insight, this is what we did:

Live Casino

Roo Casino has incorporated a live casino section for all players who enjoy the thrill of the real-life casino. Even though it’s there, the section is underdeveloped, to say the least. There are only three online games that players can indulge in:

However, the remaining details are satisfactory, as we entered one of the online rooms and checked out the whole atmosphere ourselves. This is what we discovered:

• The live dealers are helpful and reliable.
• The game is transparent and follows suitable rules.
• Players can communicate with the dealers and other participants in case any issues or concerns arise.

VIP Membership or Loyalty Program

Roo Casino for Aussies has a well-structured, rewarding VIP Club. Right upon signup, players can start earning loyalty points which can be later converted via the special VIP page.

Anyone who becomes an online member of the club will enjoy daily gifts and a chance to spin the VIP Wheel of Luck. Thus, VIP members can expect no deposit gifts, custom-made bonuses, a devoted account agent, special tournaments and more.

Consult our table below for additional info on the levels as well as the benefits that come with each.

Software Providers

RooCasino cooperates with several software providers – 11, to be precise.

These casino software vendors equip the site’s game depository with diverse games, but most of them provide pokies for players from Australia. Several names are found on the list, with the biggest one probably being Wazdan – with 150 games, both table and pokies, out of 600+ in the lobby.

Even though some big industry names aren’t included on the list of providers at Roo Casino, the game selection currently on offer is well-equipped.

Check out the list of software providers and the exact number of games they provide for this casino’s platform.

Roo Casino App & Mobile Software

Roo mobile casino can be accessed via any modern-day browser on your mobile phone. Playing pokies, claiming bonuses and dealing with deposits and withdrawals can all be done via mobile, but registration is a must.

We tried visiting the website using our mobile phones and this is what we discovered.

• The mobile site can be used by Android and iOS users via their respective browsers – Mozilla, Google Chrome, Opera and Microsoft Edge for Android, and Safari for Apple devices.
• The site is mobile-adapted and uses HTML5 standards.
• Pokies are available for real-money mode only, after signing up or logging in via mobile.

We have also tested the login procedure via mobile and this is how it goes:

Banking Methods

In order to play pokies for real money and claim existing promotions, Roo Casino requests a minimum deposit of AU$20 from every player. Players from Australia can insert funds into their accounts via several methods, including credit/debit cards and e-wallets.

The available payment options at this casino are visible once a player signs up and accesses the Cashier. We have explored the availability of all deposit and withdrawal methods, as well as some caps attached to them.

How to Deposit Money

Every player needs to login to their accounts and visit the Cashier in order to insert money. After depositing, the only thing left is heading to the promo section to claim bonuses and selecting out of the many pokies on offer.

The procedure is pretty easy-to-follow and can be done almost in an instant. We have chosen to deposit money via an e-wallet – Skrill. After filling in the required details, the money was immediately active on our balance. Follow these steps to complete the process on your own:

How to Withdraw Money

Withdrawing money at Roo online casino can be done after fulfilling some pre-set conditions, such as wagering requirements that come with playing games and claiming bonus offers.

We have tried withdrawing an amount via UPayCard. After waiting for a couple of hours on the behalf of the casino to verify the payout request, the money was available on our UPayCard account in just a few minutes.

These are the steps you should go through in order to successfully make an online withdrawal:

Security and Fair Play

Roo Casino is an online gambling platform that functions without an official valid license. Despite this, the site assures players that all data and transactions are processed via SSL encryption.

We believe that Roo Casino deserves a try, because of the software providers present and the payment options, both of which are widely known.

Technical Support

The online customer support at Roo Casino can be contacted via email only, at the moment. When browsing the site, we came across some traces of a live-chat, which was probably available in the past but it’s no longer active to use.

We have made contact with a customer agent at Roo, and although we waited a couple of hours for them to respond, they answered politely and accurately.

Players can ask anything related to slots, other games or online payments via email and expect a rapid answer.

Conclusion

Roo Casino is a convenient gambling stop for all Aussie players who are eager to discover a fresh selection of slots – more than 500 of them that can be filtered further on.

The list of bonuses isn’t the most impressive one, and the payment methods are rather limited, especially when it comes to withdrawal.

Moreover, customer service isn’t available 24/7 and since the casino isn’t licensed, there’s no gambling regulatory body to address further complaints to.

We believe that Roo Casino is worth stopping by, but it will surely not be the ultimate place you are looking for.